terms of service

4.1 Proposals & Quotations

All Proposals, Quotations, and Statements of Work issued by the Company describe the agreed scope, estimated timeline, pricing, and deliverables for a Project. Unless otherwise stated, quotations remain valid for 30 days and may be revised if the requested scope changes before acceptance.

4.2 Project Commencement

A Project will commence only after the Client has accepted the Proposal or Quotation, paid the required advance payment, and provided all necessary content, access credentials, and other information reasonably required to begin work. Delivery timelines commence from the date these requirements have been fulfilled.

4.3 Scope of Work

The Company will perform only the services specifically described in the accepted Proposal or Quotation. Any additional functionality, pages, integrations, redesigns, content creation, or other work outside the agreed scope will be treated as a Change Request and may require a revised quotation, additional fees, and an updated delivery timeline.

4.4 Project Suspension & Abandonment

If the Client fails to provide required content, approvals, feedback, access credentials, or other necessary information for more than 30 consecutive days, the Company may suspend the Project and consider it abandoned. Restarting an abandoned Project may require a revised schedule, updated quotation, or reactivation fee. The Company shall not be responsible for delays resulting from the Client's failure to cooperate.

5.1 Payment Structure

Standard payment terms for project-based engagements are as follows:

For monthly service engagements (SEO, maintenance plans, retainers), payment is due in advance on or before the first day of each billing period.

5.2 Accepted Payment Methods

The Company accepts payment via bank transfer (NEFT/RTGS/IMPS), UPI, Razorpay (debit/credit card, net banking), or any other method agreed in writing. All amounts are quoted in Indian Rupees (INR) unless explicitly stated otherwise.

5.3 Taxes

Unless otherwise stated, all prices are quoted in Indian Rupees (INR). If the Company becomes legally required to collect applicable taxes in the future, such taxes may be added to invoices in accordance with applicable law.

5.4 Late Payment

The Company reserves the right to suspend work on any active project if an invoice remains unpaid beyond 7 days of the due date. Persistent non-payment may result in project termination.

5.5 Refunds

Refunds are governed by the Company's Refund Policy, which forms part of these Terms of Service. By engaging our services, the Client agrees to the applicable Refund Policy.

5.6 Failed or Reversed Payments

If any payment is declined, reversed, disputed, or charged back without valid legal grounds, the Company reserves the right to immediately suspend all services, revoke access to deliverables where legally permitted, and recover any outstanding amounts together with applicable collection costs.

5.7 Non-Payment Clause

The Company may suspend hosting, maintenance, development, or access to staging environments until overdue invoices are settled.

Ownership of deliverables, source code, design files, credentials, and deployment materials transfers only after all outstanding invoices have been paid in full.

7.1 Ownership Upon Full Payment

Upon receipt of full and final payment for a project, all intellectual property rights in the custom deliverables produced specifically for that project — including source code, design files, and written content — are assigned to the Client. Until full payment is received, all deliverables remain the exclusive property of the Company.

7.2 Company's Pre-Existing IP

The Company retains all intellectual property rights in pre-existing tools, frameworks, libraries, methodologies, templates, proprietary code components, and development workflows used in the delivery of services.

7.3 Portfolio Rights

Unless otherwise agreed in writing, the Company may identify the Client by name, logo, screenshots, or publicly available materials solely for portfolio and marketing purposes after the Project has been publicly launched.

7.4 Open-Source Software

Projects may incorporate open-source software, libraries, frameworks, plugins, or publicly available tools that are distributed under their respective licenses. Ownership of such third-party components remains subject to their original license terms and is not transferred by this Agreement.

The Company retains ownership of any reusable components, frameworks, development methodologies, utilities, internal libraries, automation scripts, and know-how created independently of the Client's Project.

9.1 Included Revisions

The number of revision rounds included in a project is specified in the relevant Proposal or Quotation. A revision round refers to a single consolidated set of feedback submitted by the Client.

9.2 Additional Revisions

the total amount paid by the Client for the specific Project giving rise to the claim.

9.3 Change Requests

Any request by the Client to add features, expand scope, or otherwise modify the project beyond the accepted Proposal is considered a Change Request. The Company will assess Change Requests within 3 business days with a revised time and cost estimate.

9.4 Approval of Deliverables

The Client agrees to review submitted deliverables promptly. If no feedback, revision request, or approval is received within 7 business days, the submitted deliverable shall be deemed approved, and the Project may proceed to the next milestone.

11.1 Company Warranties

The Company warrants that services will be performed with reasonable care and skill, deliverables will substantially conform to the agreed specification, and the Company has the right to provide the services.

11.2 No Guarantee of Specific Outcomes

The Company does not warrant or guarantee specific business outcomes including search engine rankings, website traffic, conversion rates, or return on investment.

11.3 Warranty Period

Unless otherwise agreed in writing, the Company provides a 30-day limited warranty following final delivery to correct bugs directly related to the originally agreed scope.

The warranty does not cover:

• new features
• browser updates
• third-party plugins
• hosting
• client modifications
• server issues

13.1 Termination by the Client

The Client may terminate by providing written notice, paying for all work completed up to the date of termination. Advance payments are non-refundable.

13.2 Termination by the Company

The Company may terminate with immediate effect if the Client fails to make payment, engages in abusive conduct, or requests unlawful deliverables.

13.3 Monthly Service Cancellation

Monthly service engagements may be cancelled by either party with a minimum of 30 days written notice prior to the next billing date. No partial refunds are issued for cancellations mid-billing period.

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

16.2 Jurisdiction

Any dispute shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India.

16.3 Dispute Resolution Process

The parties agree to first attempt to resolve disputes amicably through direct negotiation. If a dispute cannot be resolved within 30 days, either party may pursue formal legal remedies.